Return Policy


Warranty

Our warranty covers all manufacturing defects not resulting from abuse or misuse. We reserve the right to determine what damage is due to defective materials and what is due to product abuse or misuse. Warranty is void if abuse or misuse is detected.

The warranty is non-transferable and only extends to the original customer.

We offer a 1 year warranty on non-wearable parts, including: the battery, hub motor, LCD, lights, controller and all other electronics. 5 year warranty on our frames. 

Returns

We accept returns up to 30 days after receipt. Bikes must be in new condition and the customer must pay return shipping