what is an electric bike?
An electric bike is so much more than a motorized bike.
do i need to pedal your bikes?
Because the bikes are electric and powered by a thumb throttle, they do not need to be pedalled. Simply twist the throttle and go. That's one of the things we love about e-bikes.
How do I charge it?
The batteries on all of our bikes are removable from their frames (when unlocked). This means that you can just take the battery off the bike, plug it into a standard wall outlet, and let it charge.
do you offer financing?
As of right now we do not offer financing, but we will in the future. Subscribe to our email newsletter to stay updated.
how much maintenance does an ebike require?
The electrical components of an e-bike do not require any maintenance. If you plan on storing your bike for a long period of time (e.g. winter), the battery should be fully recharged at least once every three months. You should take your bike to a local bike shop for routine maintenance once every three months.
What warranty do you offer?
Our warranty covers all manufacturing defects not resulting from abuse or misuse. We reserve the right to determine what damage is due to defective materials and what is due to product abuse or misuse. Warranty is void if abuse or misuse is detected.
The warranty is non-transferable and only extends to the original customer.
We offer a 1 year warranty on non-wearable parts, including: the battery, hub motor, LCD, lights, controller and all other electronics. On our frames, we offer a 5 year warranty.
Is there a minimum or maximum height for the rider?
Our bikes are built to comfortably accommodate anyone 5'2" - 6'6". We are currently working on offering different wheel sizes so customers can customize their seat height accordingly.